10 Reasons to Choose SIP Trunking

Brian Keep, Ytel |  

SIP Trunking turns a single IP connection into a cost effective method of delivery for voice, data, and even video. This service is very appealing to businesses looking for a low-cost option to streamline their communication channels. Today we're sharing ten reasons businesses should choose SIP Trunking to improve their bottom line. Enjoy!

SIP Trunking turns a single IP connection into a cost effective method of delivery for voice, data, and even video. This service is very appealing to businesses looking for a low-cost option to streamline their communication channels. Today we're sharing ten reasons businesses should choose SIP Trunking to improve their bottom line. Enjoy!

 

1. Save Money

One of the most important, and the main reason why businesses adapt a SIP Trunking service is because of the major cost savings SIP can offer customers. So how exactly do you save money with SIP Trunking? Because trunks are maintained solely in the cloud, businesses don't have to pay for the physical lines to be maintained. The cost to make and take calls is also reduced. Also, consolidating voice and data together on one network can save money each month.

2. Sourced in the Cloud

Like aforementioned, SIP trunks are delivered completely over IP, meaning it's a cloud communications solution. SIP Trunking in the cloud means built-in redundancy through multiple carriers, so that if an outage occurs, uptime is never impacted.

3. Better Connections & Reliability

SIP Trunking uses a data network connection, which is typically much more reliable, allowing for businesses to rely on better coverage and connections to dial on a daily basis. Without being at the mercy of local power outages, your trunks can reroute and keep functioning all day (like we mentioned in #2).

4. Plan for the Future

The infrastucture required for SIP Trunking services will simultaneously prepare your business for future technology advances and innovations as they come to fruition. 

5. Amp Up Productivity 

Without the stress of outages, high cost, and upset customers, your agents will be able to focus on the one thing they were hired to do - DELIVER! You will see a huge boost in productivity as your team has a solution that sets them up for success every time they log in. Another affect SIP Trunking will have on your team's productivity is allowing your remote agents to be just as effective as the ones in the office; everyone is pulling from the same side of the rope, thanks to the connectibility the cloud provides. 

6. Customer Experience

The calls you make will be better quality, meaning your customer experience will improve, as well. Because some SIP providers provide an easy to use interface, employees can become experts in navigating the system quickly and proficiently. An improved customer experience can mean a number of things for your business, including referrals, an improved NPS, more successful calls, just to name a few.

7. Efficient Management

SIP Trunking deployment can take a matter of days, if you sign up with the right provider. This wait time won't disrupt your business, and you'll be adding efficiency to the mix almost immediately. Once you’re live, adding trunks can be done simply by contacting your vendor.  This type of efficiency will be a common trend throughout your experience with SIP Trunking. 

8. ROI

The return on investment businesses realize when adapting a SIP Trunking service can typically range depending on the amount they were spending prior to adoption, but some businesses have reported saving thousands in the first month. The biggest savings, as we mentioned in #1, is the major cost reduction in your telephone bill; but savings can be found everywhere, including infrastructure, updating technology, employee training, etc. 

9. Freedom to Scale

The power of SIP lies in its ability to provide whatever services your business needs for that day, then making changes to scale up or down as necessary. This kind of freedom to scale can play an impactful role in the way SIP Trunking affects your business positively. If your company needs this kind of scalability, considering a SIP Trunking service is highly recommended! 

10. Innovation

If you're a forward thinker, a tech-lover, you see the next opportunity in telecommunications, or communications in general, and you jump at the chance to experience it for yourself... SIP Trunking is for you. It can really deliver something great for your business, you just have to be the one who's bold enough to jump!

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About The Author

Brian Keep, Ytel

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As the Chief Operating Officer, Brian works consistently with one finger on the pulse and an eye in the sky to ensure that everything technical at Ytel is running smoothly on a daily basis.


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