Ytel Blog

Posts by Eric Madura, Ytel :

Evaluations to Make Before Switching Solution...

By Eric Madura, Ytel  |  

Evaluating new business solutions is an essential part of efficient workflow application. There is so much to consider; cost, efficiency, productivity, transitioning, the downtime,...

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Customer Support: Tips from Leadership

By Eric Madura, Ytel  |  

Customer support - absolutely necessary for your business, yet very easy to screw up. Having the best agents is key, there’s no doubt about that. As far as technology goes, things ...

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Foster Collaboration for Q4 of 2016

By Eric Madura, Ytel  |  

As the end of the year draws closer every day, you may notice your team's collaboration levels slipping. This is fairly normal, but should be nipped in the bud as quickly as possib...

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