You’re swamped at work but have a quick question about your appointment for tomorrow. No time to make a phone call, so try a text message to their business number. No response. It’s a regular old 10-digit phone number, why wouldn’t you be able to call AND text it? Chances are, customers are texting your business, but if the number isn’t text-enabled, you wouldn’t even know! Is your business leaving customers hanging and missing out on capturing those inquiries over text message? Meet the existing demands of customers and power up your customer service by enabling business texting!