Ytel Blog

Ytel Ops Sets Record-Breaking Onboarding Rate

By Brian Keep, Ytel  |  

We're thrilled to share with our customers, partners, and friends that Q4 of 2016 was Operations most successful onboarding quarter in Ytel history, with 96% customers successfully...

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If You Aren't Texting, You Aren't Trying

By Matt Grofsky, Ytel  |  

In early 2016, Ytel launched its communications API, which programmatically enables the complex infrastructure of telecom, email, and mail house distribution, all in one API. Some ...

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Introducing the New Ask.Ytel Blog!

By Hanna Walther, Ytel  |  

Our new blog is live! Ask.Ytel got a face lift and we couldn't be happier with how it turned out.  As Ytel grows and changes, the platforms and services we provide evolve, too. Our...

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Thank You for 2016 from Team Ytel

By Nick Newsom, Ytel  |  

Can you believe that 2017 is already here? 2016 really did fly by, and we achieved so much and had a blast while doing it. Follow along with us as we highlight some of our favorite...

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Ytel Ranked in Top Workplaces by OC Register

By Hanna Walther, Ytel  |  

Ytel is honored to have been awarded a Top Workplace of 2016 by the OC Register! At Ytel, employee satisfaction is at the center of everything we do. Ranking in the Top Workplaces ...

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Ytel Awarded Leader in Call Center Software

By Matt Grofsky, Ytel  |  

We're excited to share that X5 Cloud Contact Center has been ranked a Category Leader in Call Center Software on GetApp.com! The ranking is based on 5 data points, each scored out ...

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Ytel API Partners with Zoho CRM

By Nick Newsom, Ytel  |  

We are very excited to announce a new partnership with Zoho CRM! Zoho CRM gives customers a 360-degree view of complete sales cycle and pipeline. Identify trends, spot opportunitie...

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Ytel Contact Center Admin Mobile App Gets an ...

By Matt Grofsky, Ytel  |  

The Ytel Contact Center Admin mobile app has gotten a face lift and some new feature updates! The app is available to download for both iOS and Android users for free, and now oper...

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Ytel at Call Center Week 2016

By Hanna Walther, Ytel  |  

It's that time of year... trade show season! We are gearing up for one of our favorite shows all year; Call Center Week in Las Vegas. Will we be seeing you there?

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Ytel API - Direct Mail

By Brian Keep, Ytel  |  

Sending direct mail has never been easier or more secure than with the Ytel API. Adapting the API functionality for direct mail will bring more options and more capabilities for bu...

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