Ytel Blog

6 Reasons Why SMS is the Answer for Customer ...

Is your customer service team constantly feeling swamped, understaffed, and at their wits end with the amount of support tickets in their inbox each day? There's a lot to be said a...

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Why Your Prospects Want to Text You First

We talk a lot about SMS (text messaging) and the way it can influence your lead generation in a positive way. Outbound SMS marketing campaigns are a tried and true method to foster...

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Programmable APIs make it easy to add SMS & v...

Delivering positive customer experiences is a high priority for businesses across industries. Whether a customer is booking a trip, following up on a purchase, or checking the stat...

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A Guide to Integrating Communication Capabili...

The first interaction someone has with your customer's business… Is it going to your website? A phone call from a Facebook Ad? Trying to build a niche CRM is no easy task. Most com...

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High Volume, High Conversion Marketing Campai...

While some businesses need a way to communicate with individual prospects and customers one at a time, there's another piece of the puzzle that remains just as high in demand. Bulk...

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SMS & RVM Outreach Capabilities for A CRM

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

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Trying to Provide a Better Customer Experienc...

Customer experience is one of the fastest growing trends we've seen in the last few years. Businesses who understand the importance of their customers are working hard to adapt and...

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Customer Engagement is Mission Critical. Here...

We always hear about how customer experience can make or break a business - and while this is arguably true, engagement tops the list as well. Simply put, the way you interact with...

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Adding SMS to Your Current Application? Start...

Ytel makes the technical aspect of adding text messaging to your application easy. Developers can start sending and receiving text messages within 5 minutes of setup.  Too often th...

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The SMS Marketing Toolkit For Businesses

In the convoluted and noisy world of marketing, here are the five things every business needs to check off in order to launch and run a successfully converting SMS campaign. This i...

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