Careers @ Ytel

Technical Project Coordinator

FOOTHILL RANCH, CA

We’re a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom, and deliver cutting edge, cloud-based communications solutions. As a full-service carrier, with a company owned network, Ytel truly offers “one-of-a-kind” solutions. Over the years we’ve been able to provide cost effective, secure ways to power modern communications through voice, text, email and direct mail.

We need someone with a passion for technology, who gets excited about the idea of leaving their fingerprints on change!

Ytel is currently looking for a Project Coordinator accustomed to a fast paced environment, but still has the ability to maintain organization and communication!

What You’ll Be Doing:

  • Acting as the face and main point of contact for Ytel on various projects customer projects
  • Following up on active customer projects, to ensure they are being completed according to schedule (including proactive communication with the customer)
  • Gathering technical requirements and specifications from customers to form a statement of work
  • Relaying customer conversation notes to the Development team, so we can accurately meet their needs
  • Work with Development and Ops teams to ensure customer satisfaction and success with Ytel projects/products
  • Maintaining excellent levels of service and communication with our customers
  • Developing, maintaining, and continuously improving those relationships
  • Supporting internal Ytel projects and general development projects

The Ideal Candidate Will Have:

  • Previous experience managing or coordinating technical projects
  • Ability to translate requirements, specifications, and wants of customers
  • Self-motivation with the ability to work both independently as-well-as within a team
  • Demonstrated exceptional attention to detail and organizational skills
  • Ability to multi-task and efficiently manage time
  • Social skills and an engaging personality
  • Strong communication and listening skills,
  • Willingness to expand current skill sets and learn new skills

Apply Online

Interested in this position? Use the link below to submit a confidential application.