Careers @ Ytel
Technical Project Manager
FOOTHILL RANCH, CA
We’re a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver cutting edge, cloud-based communications solutions. As a full-service carrier, with a company owned network, Ytel truly offers a one-of-a-kind experience. Over the years we’ve been able to provide cost effective, secure ways to power modern communications through voice, text, email and direct mail.
We need someone with a passion for technology, who gets excited about the idea of leaving their fingerprints on change.
We are looking for an Account Manager to ensure our customers are being treated with the highest level of care. We need someone who is familiar with Contact Centers, specifically outbound calling, who can provide experience based insight to fix any issues our clients may find. The Account Manager will be attentive to customer needs and be able to obtain timely and specific support for them.
What You’ll Be Doing:
- Managing project timelines and ensuring deadlines are met on various new features and bug fixes for our product sweets
- Working with and managing our overseas team on development projects
- Maintaining organization of documentation and scope during the course of the SDLC
- Take direct responsibility for project outcomes, performing code review
The Ideal Candidate:
- Previous technical project management experience in an Agile environment
- Experience working with and managing an overseas team
- Capable of working on multiple projects at once
- Ability to review code
- It would be a huge plus if you could speak Hindi, but not required
Interested in this position? Use the link below to submit a confidential application.