855-217-8271

Cloud Contact Center Experts

Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment and drive 3x more conversations.

  • Easy to use agent interface
  • Flexibility to dial from anywhere
  • Automated follow-up
  • Real-time agent analytics
  • Track your call and SMS marketing

Special
Seat Cost: $99 per seat

SMS Enable your current numbers on our CPaaS Platform for FREE

Trusted by Major Call Centers

"In the wake of COVID-19 we have changed our workplace model to safeguard employees health. In doing this we moved to a work from home model. As a premiere contact center in the United States, we are devoted to maintaining world class staffing and training. Through this workplace transition, Our team was able to easily move to a work from home environment since we use Ytel Contact Center.
Unlike other platforms, Ytel supported Agents to simply login and continue client communications. Contact Center has helped us continue to march toward the domination of the contact center industry and supporting our clients."

- Jonathan Lauer, CTO, CallCore

Explore The Agent Desktop

Experience a worry-free transition when you upgrade to Ytel’s Contact Center. You won’t have to worry about losing time or money thanks to the easy-to-use and agent-friendly interface.
Agents can be trained to use the software within five minutes
There are only four buttons agents need to know and use
In-tool agent & campaign reporting simplifies the admin’s role
Ytel’s Contact Center provided a strong, centralized platform with powerful system capabilities for CallBlade, increasing productivity by 25% and boosting revenue by 15%.

Why Choose Ytel's Contact Center

Increased Revenue And Fewer Dropped Calls

As a carrier, Ytel knows the science behind outbound calls. No one else can ensure the highest percentage of calls connected in the industry like we can.
Tier 1 connectivity (with average uptime 99.99%)
100% U.S.-based support (with 98.9% average satisfaction rating)
Nationally recognized for cloud-based communications
SSAE16/SOC 1 compliant security

White Glove Support

You want more than just a platform, you want a partner who will help you grow. Other companies are done with the relationship after the sale is complete. Ytel is here to help your business grow today, tomorrow and in the future.

Dedicated Account Managers

Each customer has a dedicated technical account manager with call center experience to lend assistance

24/7 Support

A technical account manager or engineer is available all hours to help solve your problems

Certified Professionals

Support staff are fully certified and are industry experts who have worked in call centers

Pricing
Pricing is based on
  • Number of seats
  • Usage
Ytel offers
  • Month to month plans
  • Annual plans
All pricing options include
  • Dedicated technical account manager
  • 24/7 US based Support
Only $99 per seat