FOOTHILL RANCH, CA - 16 March, 2017 - Ytel, a leading provider of communications software and embedded real-time communications solutions, announced today the launch of Beacon, a broadcasting app for voice messaging and ringless voicemail. Within minutes, non-profits, SMB and Enterprise businesses can customize and send recorded messages by phone to dozens, hundreds or thousands of people on-demand.
"In under a year we have grown Beacon into an independent solution that supports over 100+ million messages per month,” says Katelyn Rose, Product Manager at Ytel. “This growth and volume is from current customers and we look forward to expanding into the broadcasting marketplace."
Beacon is an integrated marketing application that broadcasts at scale by phone to increase lead conversions and distribute marketing or business notifications in real-time or planned. Through the online portal, Beacon users can easily manage campaigns and analyze cost run reports for detail ROI tracking. Beacon is TCPA, FCC and CRTC compliant when used correctly.
Popular customer use cases include:
Reminders and Confirmations
Send reminders for upcoming appointments, confirm deliveries and more with interactive voice notifications.
Reorders and Collections
Remove the need for a live agent when processing customer re-orders and payments due.
Promotions and Discounts
Market current promotions, sales and discounts to your leads and customers with personalized voice notifications.
Alerts and Announcements
Keep customers updated on important changes to their accounts. Send alerts to employees or community members of news or emergency warnings that may affect them.
Deliver your political, charity, or other fundraising voice messages to a large audience and process funds and donations over the phone.
Keep your customers informed about any relevant product recalls.
To learn more visit: get.ytel.com/beacon
About Ytel (www.ytel.com)
Ytel powers human communications on a global scale for more than 7,500 customers and 10+ billion interactions through voice, messaging, and mail annually. Developers and businesses use Ytel, as out of the box contact center software and programmable API.. Founded in 2012, Ytel has nearly 100 employees, headquartered in Foothill Ranch, CA, and offices in Los Angeles, CA, Gilbert, AZ, and Melbourne, FL.