CIOReview Selects Ytel for 20 Most Promising Contact Center Technology Solution Providers
FOOTHILL RANCH, Calif – January 12 , 2015 – Ytel was recently named by CIOReview as one of its 20 Most Promising Contact Center Technology Solution Providers. Companies were honored for helping businesses navigate the contact center landscape and drive operational efficiency at reduced costs.
As one of twenty companies receiving the award, Ytel was selected based on an evaluation of global cloud communications software proficiency by a distinguished panel of experts, including CEOs, CIOs, VCs and analysts on the CIOReview editorial board.
“Ytel has been on our radar for some time for stirring a revolution in the Contact Center technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions,” said Harvi Sachar, Publisher and Founder, CIOReview. “Ytel’s solutions continued to break new ground within the past year, benefiting its customers around the globe, and we’re excited to have them featured on our top companies list.”
“Ytel is honored to be recognized by CIOReview” said Matt Grofsky, CTO/CIO, Ytel. “This is a great source of pride for our organization, and shows our dedication to creating the best possible solution for managing customer experience across multiple channels. With a number of new features and products coming in 2015, we want to provide the highest level of service to our clients.”
CIO Review Article: http://bit.ly/1xSbpT3
Ytel is a preeminent software company, specializing in cloud-based communications solutions that service businesses worldwide. Its SaaS-based offerings include Cloud Contact Center® and message360°®. These services provide businesses cost effective solutions that power modern communications through phone, email, text messaging, and direct mail. Ytel supports over 30 million outbound and inbound interactions daily, on a company owned network, increasing revenue and maximizing efficiency.
CIOReview constantly endeavors to identify “The Best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, our editors choose the best in different domains. Contact Center Technology Solution Providers is an annual listing of 20 Most Promising Contact Center Technology Solution Providers in the U.S.