Ytel to Participate in The Future Contact Center Summit

FOOTHILL RANCH, CA – Monday, January 26, 2015 – Ytel, a leading cloud communications software provider, will be sending a team to Orlando, FL, for the 10th annual Future Contact Center Summit, on January 26-30, 2015. The team will participate in the trade show along with several companies that specialize in innovative business communications and cloud-based contact center solutions. Ytel, was also selected as the badge sponsor.

The Future Contact Center Summit is celebrating a decade of forward thinking strategies and attracts more than 500+ attendees interested in discussing emerging trends, customer needs, disruptive technologies and business imperatives for cutting-edge customer service. Ytel is one of over 50+ exhibitors and sponsors at this year’s event interested in establishing new relationships and to create new opportunities and markets for their solutions.

“In celebration of a decade of forward thinking, The Future Contact Center Summit’s program is filled with innovative learning formats to provide customized learning,” said Lisa Schulman, Program Director, The Future Contact Center Summit. “We are looking forward to having the best minds in the industry come together to drive the industry forward in achieving customer service excellence.”

“Technology advancements has enabled our company to introduce contact centers and businesses to innovations that help maximize efficiency, scale quickly and have 24/7 support along the way,” said Nick Newsom, CEO and Founder of Ytel. “The annual summit is an important channel we use to engage directly with customer service professionals to discuss needs, challenges and emerging trends.”

Visit the lounge to learn more about Ytel and discover our suite of solutions:

  • X5 Cloud Contact Center
  • SimpleDial

To learn more about Ytel or to schedule a meeting with Bronson Zolik, during the conference, please email sales@ytel.com.

For more information on The Future Contact Center Summit, visit www.thefuturecontactcentersummit.com.

 

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About Ytel

Ytel is a preeminent software company, specializing in cloud-based communications solutions that service businesses worldwide. Its SaaS-based offerings include Cloud Contact Center® and message360°®. These services provide businesses cost effective solutions that power modern communications through phone, email, text messaging, and direct mail. Ytel supports over 30 million outbound and inbound interactions daily, on a company owned network, increasing revenue and maximizing efficiency.

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