Ytel Engagement Platform

Ready. Set. Evolve Your Customers' Journey.

The simple and easy to use customer engagement solution.
Ytel Engagement Platform

Every Journey Starts with an Opt-In.

Everything we do starts with a guided compliance first approach.

A single platform to orchestrate person to person, marketing, and transactional interactions

Integrate API

Integrate API

Easily integrate with existing software and get access to helpful resources for your dev team.

Interact and Engage

Interact and Engage

Deliver the right message to right channel at the right time to create meaningful engagements.

Optimize Journey

Optimize Journey

Optimize communication channels and customer preferences to better predict the best interaction.

Embed voice, SMS, email and direct mail into your software and develop new feature sets with an API.

Programmable Voice API


Enable an array of voice capabilities such as phone calls, voicemails, and messages.

Inbound & Outbound Calls
Verification & Notification
+ more...
Programmable SMS API


Enable any business number or select from local, 800, and short-code phone numbers.

Person to Person (P2P)
Verification & Notification
+ more...
Programmable Email API


Enable email in your platform and start to send, receive, and track email conversations.

+ more...
Programmable Direct Mail API

Direct Mail

Enable quality printed direct mail for address verification and marketing campaigns.

Letters & Postcards
Area Mail
+ more...

Happy customer. Happy life. Enable anyone on your team to easily manage API messages.

Content Management

Update messages and notifications on-demand without development resources.

  • Manage Marketing and Transactional Messages
  • Dynamically Update Messages with Tokens
  • A/B Test Channels and Messages

It's simple to start engaging

Meaningful engagement leads to increased customer retention and revenue growth.

Interactive Campaign

Interactive Campaigns

Coordinate and schedule outbound and inbound campaigns to targeted audiences.

  • Inbound and Outbound Marketing
  • Customer Loyalty and Retention
  • Multi-Channel Communications

Use Cases

  • Announcements and Offers
  • Notifications and Alerts
  • 2 Factor Authentication
  • Mobile Donations
  • Voting/Polling/Surveys
  • Rewards Programs
  • Emergency Alert
  • App Notifications
  • Employee Communications
  • Plus More...

Spotlight Features

  • Voice Messaging
  • Ringless Voicemail
  • SMS
  • Short Code
  • Campaign Manager
  • Lead Management
  • Timezone Protection
  • Inbound Campaign Routing
  • Customize Delivery Settings
  • Campaign Analytics
Engage Conversations

Conversational Inbox

Interact with real-time communications with the right team member.

  • Conversational Marketing
  • Customer Engagement
  • Brand Availability

Use Cases

  • Provide Faster Engagement
  • Convert More Leads
  • Engage More Customers

Spotlight Features

  • Voice
  • SMS
  • Short Code
  • Two-Way Messaging
  • Contact Profiling and Metadata
  • Engagement Logging and Feed

Why Customers Choose Ytel

We will be there for you when you need us.



Trust in a tier-1 carrier network, 24/7 monitoring, and 99.999% API success rate.



Helpful teams of dedicated account managers a phone call away to support you.



A single platform to manage and orchestrate every customer interaction.



Scalable, data optimized infrastructure to confidently deliver and route messages.

More than 17 billion business critical conversations delivered to customers around the world.

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