95%
Open rate within 5 minutes

90
Second response rates

78%
Prefer text messaging

Workflow
Create bots to automatically send texts and take action when customers reach different steps along the customer journey.

Keywords
Create a Keyword, e.g. “Promo” that triggers an automatic reply any time a customer texts in that word.

Custom Fields
Personalize messages by choosing any contact or campaign information to include dynamically (e.g.,  auto populate messages with the contact's name).

Templates
Quickly send standard messages with ease-to-create templates.

Contact Sync
Contacts will can automatically sync from CRM into your Ytel account and can automatically trigger text messaging campaigns.

Two-Way Texting
Have two-way text conversations with your customers. Many people prefer it and are already trying to text you.

Compliance
Add custom opt-out words, e.g. "Please stop" to prevent contacts from receiving future texts. Helping minimize your company's TCPA risk.

Group Texting
Quickly select and send text messages to thousands of contacts.

Verified SMS by Google
Have your brand name, logo, and a verification badge display when texting customers. Learn more

MMS
Send images along with your text messages like you do with friends.

Reporting
See how well people respond to your messages and analyze the results of AB tests.

Time Zone Protection
Set limits on when text messages can be automatically sent so you don't accidently message people while they're sleeping.

Scale
Ytel uses a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products. That means scale.

Reliability
The founders of Ytel have over 25 years of telecommunications experience. Communications cannot have downtime and redundancy is top priority, both across infrastructure as well as the carrier network. Ytel also encrypts all data in transit and at rest.