The sales dialer built to protect your reputation and scale your outbound.
Higher live answer rates on average
Sales teams trust Ytel
Ytel's powerful dialer features
Everything your sales team needs to reach more leads, protect your numbers, and close more deals.
Multi-Line Power Dialer
Dial multiple lines simultaneously so your reps spend more time talking and less time waiting.
Automated Number Health
Automatically detect and remove flagged numbers from your rotation before they hurt your answer rates.
Real-Time Call Monitoring
Listen, whisper, or barge into live calls so managers can coach reps without interrupting the conversation.
CRM Integrations
Sync call data directly with Salesforce, HubSpot, Zoho, and more — no manual logging required.
All you need to conquer outbound dialing
Predictive Dialing
Reduce wait time by intelligently predicting agent availability and calling ahead.
Spam Likely Mitigation
Automatically cycle flagged numbers out of rotation and restore your caller reputation.
Inbound Call Routing
Skills-based routing and IVR ensure every inbound call reaches the right agent.
STIR/SHAKEN Compliance
Fully compliant verified caller ID that carriers and customers trust.
Live Call Monitoring
Coach reps in real time with listen, whisper, and barge-in tools built for sales managers.
Cloud-Native Platform
100% browser-based — agents just need Chrome and a headset, from anywhere in the world.
Ready to work with your stack
Already integrated with your most important tools.
Loved by sales teams that perform
From one user to 250 users the scalability is tremendously easy. The ability to access real-time data helps us monitor performance and make informed decisions. Ytel’s customer support is second to none.
Ytel has made taking calls much easier, less frustrating, and much more efficient. The updates help agents track call history and analyze their own data — making them feel like much more than just a call center agent.
Hands down the best contact center software that exists. Ytel just never goes down. The support is probably the best I have ever seen — whenever you have an issue, they are on it immediately.
We tried several other big name dialers and none matched the dialing speed and reporting functions of Ytel. The AMD feature alone increased our productivity by more than 25%. We are proud to be part of the Ytel family.
Ytel is very user friendly and extremely easy to learn. Any changes can be done quickly and efficiently. I have been using the platform for over 3 years with no major issues whatsoever, spending thousands of hours in it a year.
As a high-volume call center we require speed, precision, and custom functions. Any custom functions we requested were created and implemented the same day. I am thankful for the team who have treated us as family.
It is very easy to set up and run for novices. They will also build you what you want with no complaints. Their billing has no hidden agendas — you pay what you are billed for and nothing else. No hidden fees.
We have used Ytel for over 5 years in our day to day operations. It really helps with the shake and stir method to avoid spam issues when calling consumers. Great features and good customer support.
Frequently Asked Questions
Why is my number showing as Spam Likely?
Can my team handle inbound calls too?
How quickly can we go live?
Does Ytel support remote teams?
Does Ytel support SMS?
