The outbound dialer that gets you answers.

From one user to 250 users the scalability is tremendously easy. The ability to access real-time data helps us monitor performance and make informed decisions. Ytel’s customer support is second to none.

Ytel has made taking calls much easier, less frustrating, and much more efficient. The updates help agents track call history and analyze their own data — making them feel like much more than just a call center agent.

Hands down the best contact center software that exists. Ytel just never goes down. The support is probably the best I have ever seen — whenever you have an issue, they are on it immediately.

We tried several other big name dialers and none matched the dialing speed and reporting functions of Ytel. The AMD feature alone increased our productivity by more than 25%. We are proud to be part of the Ytel family.

Ytel is very user friendly and extremely easy to learn. Any changes can be done quickly and efficiently. I have been using the platform for over 3 years with no major issues whatsoever, spending thousands of hours in it a year.

As a high-volume call center we require speed, precision, and custom functions. Any custom functions we requested were created and implemented the same day. I am thankful for the team who have treated us as family.

It is very easy to set up and run for novices. They will also build you what you want with no complaints. Their billing has no hidden agendas — you pay what you are billed for and nothing else. No hidden fees.

We have used Ytel for over 5 years in our day to day operations. It really helps with the shake and stir method to avoid spam issues when calling consumers. Great features and good customer support.