Trusted Calling

Increase your live answer rates. Customers are 200% more likely to answer a call if they know and trust who's calling.

Mislabeling (800 × 600 px) (1)

Why are people ignoring my calls?

87%

of people won't answer unless they recognize the caller's number

39%

annual increase in the number of spam calls

70%

annual rise in the number of Americans falling victim to phone scams

FEATURES

The 4 ways to earn your customers' trust

Mislabeling Removal

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Mislabeling Removal

The carrier algorithms aren’t perfect! Phone calls are being mislabeled as “Spam Risk”, “Scam Likely”, etc. You need to have your phone numbers properly registered, monitored, and have the mislabeling removed. Even phone numbers already in use can be easily remediated.

Branded Caller ID

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Branded Caller ID

You can display your company name on outbound calls so the contact knows who’s calling. Receive detailed answer rate reports from the carriers on your calling campaigns.

Verified Call

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Verified Call

Your calls will appear with a verified checkmark on the phone’s display screen and call log. Letting the contact know that the call is from a trusted source and not being spoofed.

Caller Display

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Caller Display

Take call branding to the next level and display your logo and reason for calling, where supported.

Add a heading (1)

Mislabeling Removal

The carrier algorithms aren’t perfect! Phone calls are being mislabeled as “Spam Risk”, “Scam Likely”, etc. You need to have your phone numbers properly registered, monitored, and have the mislabeling removed. Even phone numbers already in use can be easily remediated.

Add a heading (2)

Branded Caller ID

You can display your company name on outbound calls so the contact knows who’s calling. Receive detailed answer rate reports from the carriers on your calling campaigns.

Add a heading (4)

Verified Call

Your calls will appear with a verified checkmark on the phone’s display screen and call log. Letting the contact know that the call is from a trusted source and not being spoofed.

Add a heading (3)

Caller Display

Take call branding to the next level and display your logo and reason for calling, where supported.

DEMO

See Trusted Calling for Yourself

Your calls, but better. Enter your business information and see what calls could look like with Trusted Calling by Ytel.

Without Ytel
Branded Caller ID With Ytel
Business Name
(800) 382-4913
Reason for the call
EBOOK

Get our free ebook on how you can increase your answer rates with Branded Caller ID

Learn how to improve your answer rates

FAQ

Need clarification?

How can I get mislabels like "Spam Likely" removed?

The carrier algorithms aren’t perfect! Phone calls are being mislabeled as “Spam Risk”, “Scam Likely”, etc. You need to have your phone numbers properly registered, monitored, and have the mislabeling removed. Even phone numbers already in use can be easily remediated. Ytel's number reputation management tool can automatically do this for you. 


Download this flier to learn more. 

Who can use Branded Caller ID?

Branded Caller ID is for companies calling contacts with whom they have an existing relationship. An existing relationship can be in the form of prior communications or if they explicitly requested additional information. It isn't designed for calling contacts with no prior relationship with your brand and isn't likely to improve answer rates in these situations.

How are calls branded?

Branding will vary depending on the recipient’s device and mobile carrier. Company name and location will always be displayed, while many calls will also display your logo and a reason for your call.

Which calls are branded?

Our solution covers  AT&T and T-Mobile, delivering a reach of hundreds of millions of mobile phones. Calls to landlines and mobile users beyond this network will be unimpacted.

How do I get started?

Setup is simple. You'll need to create an account and complete a form. Your new branded calls should be live typically within 1 business day.

 

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