Human selection calling is a brand new technology powered by human initiation. Think of it as the modern way of picking up the phone to contact someone. Simply select the contacts you wish to reach out to based on the criteria you choose and run them through the standard compliance criteria such as Prior Express Written Consent (PEWC), Existing Business Relationship (EBR), DNC, Contact Time Protection and more, THEN click on a contact in the suggested contacts to place a call or an sms. 

Absolutely! Every Webphone has a dedicated phone number assigned to the user. If the user wishes to receive inbound calls toggle inbound on, if the user is busy or unavailable the calls will go to a personalized user voicemail. Need advanced skills based routing and IVR? We have that too!

Call spoofing and scams are hurting the mobile call experience and the mobile carriers are working hard to combat this problem. Their sophisticated algorithms are aimed at spotting unusual calling patterns and many times legitimate businesses with proper calling purposes are caught in these algorithms. But don't worry there are solutions to make sure your calls are Spam Free. 

Carriers do offer Caller ID services to mobile users. But, fewer than 10% of consumers opt-in to receive Caller ID through their mobile provider, and CNAM (Caller Name) databases are inconsistent in how they display business names. Our Branded Communication solutions guarantee businesses gain complete control over how their business is displayed on a mobile phone call.