Convert more leads to sales

Efficiently connect with leads using Ytel's sales dialer software

  • Spend more time talking with parallel dialing
  • Customize your inbound and outbound calling workflows
  • Get mislabels like "Spam Likely" automatically remediated
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sales-dialer

Sales dialer software that gets sales



High Answer Rates

Cost-effectively achieve higher answer rates with branded calling, multi-channel engagement, and intelligent lead nurturing




High-Quality Voice

Crystal clear calls. Get STIR/SHAKEN compliant, Verified Caller, and Branded Calls from one single provider.




Dynamic Call Strategies

Reduce wait times and increase contact rates. Instantly call new form submissions, predictively call leads, and intelligently route inbound calls



Workforce Management

Drill down on agent productivity, create teams, assign shifts, schedule reports, and view activity in real-time

Testimonials

Don't just take our word for it

"Ytel is readily available to help us with any problem large or small. They don't treat us like customers, they treat us as if we are a part of their team. Every single one of my employees is treated with the same level of respect.”

chris-cline
COO, CallCore Media, Inc. Christopher Cline

"Ytel took the time to listen to the problems we had with our previous dialer and made sure to explain how their solutions would solve our problems. Whereas companies like Five9 and Convoso tried to pitch features of their software that weren't related to our needs."

natasha brown
Sales Manager, Driven Natasha Brown
EBOOK

Get our free ebook on contact center KPIs for better performance

With so many contact center KPIs to sort through, how can you tell which ones will help you deliver a better customer experience? Download our ebook to learn the keys to improving your contact center's performance.

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Get effective calling solutions in one platform

Ensure comprehensive campaign calling with advanced sales dialer software.

Phone Number Reputation

Send verified branded calls and prevent being improperly labeled as spam or scam

Call Recordings

Record and monitor inbound and outbound call activity to improve agent workflows

Inbound Routing

Dynamically route inbound calls to IVRs, queues, and voicemails, and distribute to agents using multiple distribution methods like rank and longest wait time

CRM Integrations

Integrate with over 100 CRMs by web popping the record on call connect, seamlessly posting data, and maintaining the system of record

Scheduled Callbacks

Agents can schedule personal callbacks or for the agent group to never miss a followup. Managers can also reassign callbacks to other agents to maximize success

Real-Time Reporting

Manage the contact center with real-time agent visibility, live call audio, and statistics to monitor success

Remote Agents

All that's needed is internet and a headset to operate our WebRTC interface making work from anywhere a reality

Advanced Calling Types

Make calls using the most efficient strategy for your program, whether it's click-2-call, manual preview, predictive, or real-time lead form submission call back

Frequently Asked Questions

Got questions? We've got answers!

Here are some of the most common questions we receive. Let us know if there is anything more you'd like to discuss.

Can it record all calls?

Yes! You can record all calls or record portions of calls on-demand.

Does your system have IVR and Skills based routing?

Yes absolutely! The system has a suite of features related to skills based routing making sure all inbound calls are routed to the appropriate place with the best customer experience. Setting up an IVR / Call Menu is also super easy and fully featured.

How easy is it to import data?

Super easy! You can import a .csv file or we can provide an API posting string. We can also integrate with your CRM.

Does my team need physical phones or do they need any type of software download?

Nope, physical phones and softphone downloads are not needed. Our platform has a built-in webphone and is completely browser-based. 

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