About Us

At Ytel, we are driven by a singular mission: to revolutionize the way sales teams communicate and succeed.

Our journey began with a deep understanding of the challenges faced in the direct response and contact center industries, where fragmented and costly systems hindered the true potential of B2C brands. Recognizing the need for a cohesive solution, our founders, equipped with extensive industry experience, envisioned a platform that would not only streamline communication but also magnify the impact of sales efforts.
 
In 2012, we assembled a team of communication virtuosos and embarked on a quest to create a state-of-the-art, cloud-based contact center. Our commitment led to the development of a carrier-grade network that serves as the backbone of our innovative communication suite.
 
Over the years, our journey has been enriched by the insights gained from our clients' diverse business needs. These insights continually shape our approach, enabling us to refine our technology and services to better support the evolving landscape of sales communication. Today, Ytel stands at the forefront of the industry, not just as a service provider, but as a catalyst for sales success.
 
We are more than just a company; we are your partner in navigating the complexities of sales communication. Together, let's unlock new opportunities and propel your sales team towards unprecedented success.
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Our History

2012 - Ytel is Founded

Modern Carrier-Grade Network Built Contact Center Launched.

90 Days Later

100+ Customers

2015 - X5 Launched

Feedback from customers allows our team to deploy over 200+ inbound technical capabilities added to our contact center suite

2016 - Growth

Series A Investment from Argentum Group

2017 - API Launches

Customers begin building Voice and SMS communications on top of Ytel's carrier grade network using simple APIs

2018 - Throttle Up

Ytel increases staff & deploys capital to meet customer demand. Multiple systems are combined into one universe. Partnership with Google & GoTransverse begins allowing Ytel to further scale

2019 - Workflow

Drag & Drop Editor to deploy customer journeys with no code is launched. Developers can now write once and business users can change often

2020 - Software & Global Pandemic

Ytel helps tens of thousands of end-users transition to at-home work models and rapidly deploys updated Call Tracking, WebRTC, Verified SMS/Voice, Webhooks, and additional reporting

2021 - New Workflow Nodes & Unlimited Scale

Added several new nodes and features to Workflow and added auto-scaling to our 'runners' allowing enterprises to create, deploy, and manage large workloads with ease

2022 - Webphone

Ytel adds unified communications as a service to accelerate end-to-end customer communications and deliver a more unified experience across the Ytel product stack.

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