Privacy Policy
Thank you for visiting the Ytel website (the “Site”). This Privacy Policy explains how Ytel, Inc. (“Ytel,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you access or use our Site, interact with our website offerings, or request information about Ytel products and services.
By accessing or using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.
We may collect personal information when you complete a form, request information, contact Ytel, create an account, purchase or use Ytel products or services, or otherwise interact with us.
Information You Provide
The information we collect may include:
- First and last name
- Email address
- Telephone number
- Company name
- Company size or other business information
- Information or comments submitted through forms
- Account and billing information
- IP address and device or browser information
- Information about your interactions with our Site and services
- Other information you choose to provide to us
If you purchase Ytel products or services, payment information may be collected by Ytel or by third-party payment providers acting on our behalf.
How We Use Personal Information
We may use personal information to:
- Respond to questions, inquiries, and requests
- Provide, operate, support, and improve Ytel products and services
- Manage customer accounts and billing
- Communicate with customers and prospective customers
- Provide product, service, and company updates
- Send marketing communications where permitted by law
- Understand how visitors and customers use our Site and services
- Detect, prevent, and investigate fraud, abuse, spam, and security incidents
- Comply with applicable laws and legal obligations
We may use automated systems and signals derived from account activity to help identify fraudulent, abusive, or unauthorized use of our services. Where appropriate, customers affected by automated account decisions may be given an opportunity to request human review.
Service Providers and Third Parties
We may provide personal information to third-party service providers, contractors, agents, and technology partners that help us operate our Site, deliver our services, process transactions, prevent fraud, conduct analytics, or perform other services on our behalf.
These providers are permitted to access personal information only as necessary to provide services to Ytel and are expected to handle that information appropriately.
We may also disclose information where required by law, legal process, regulatory request, or where we reasonably believe disclosure is necessary to protect Ytel, our users, our services, or others.
If Ytel is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Credit Card Transactions
Ytel may use third-party payment processors to process payments for Ytel products and services. Payment information may be provided directly to those providers or shared with them as necessary to complete a transaction.
Third-party payment providers maintain their own privacy and security practices, and their handling of information may also be governed by their respective privacy policies.
Cookies and Similar Technologies
Ytel and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand how the Site is used, measure marketing performance, improve our services, and provide relevant communications.
Cookies are small data files stored on your browser or device. Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect some features or functionality of the Site.
Website Visitor Identification and Marketing
When you visit, access, or log in to our Site, Ytel and certain online data partners or service providers may use cookies and similar technologies to connect your website activity with information that those providers or other parties may already have about you. This may include information associated with an email address.
Ytel or service providers acting on our behalf may use this information to better understand website visitors and to send relevant marketing or other communications where permitted by applicable law.
Visitor Identification Opt-Out
You may opt out of this type of advertising and identification activity through Retention.com's opt-out service: Retention.com Opt-Out.
Where applicable, visitors may also opt out of collection associated with RB2B's GDPR-related identification services at: RB2B GDPR Opt-Out.
Privacy Choice: You may use the opt-out links above to restrict website visitor identification activities provided by the applicable service providers.
Behavioral Tracking and Do Not Track
Third-party analytics, advertising, and data providers used on our Site may collect information about your interactions with the Site and, in some cases, associate that activity with information collected across other websites or services.
Your browser, device, or applicable privacy tools may provide options to restrict cookies or certain forms of tracking. The availability and effectiveness of these controls varies by browser, device, and service provider.
Third-Party Websites
Our Site may contain links to websites, platforms, or services operated by third parties. Ytel does not control and is not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
Security
Ytel uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Sensitive information transmitted through our Site is protected using appropriate encryption technologies where applicable.
Access to personal information is limited to employees, contractors, and service providers that require access to perform legitimate business functions.
Security Notice: No Internet transmission, storage system, software platform, or security technology can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information provided to or maintained by Ytel.
Where required by applicable law, Ytel will provide appropriate notifications regarding qualifying data security incidents.
Minors
The Site is not intended for individuals under 18 years of age, or a higher applicable age of majority where required by law. Ytel does not knowingly solicit or collect personal information from minors through the Site.
Opt-Out and Unsubscribe
You may unsubscribe from marketing email communications by following the unsubscribe instructions included in an applicable email or by contacting us at support@ytel.com.
We may continue to send transactional, account, service, security, or other non-marketing communications where necessary to provide services you have requested or to respond to your inquiries.
Accessing, Correcting, or Deleting Your Information
You may contact Ytel to request information about personal information we maintain about you or to request that certain information be corrected or deleted, subject to applicable laws and legitimate business or legal requirements.
Requests may be submitted to support@ytel.com. We may take reasonable steps to verify your identity before processing a request.
Some information may remain in backups, records required by law, fraud prevention systems, security records, or other systems where deletion is not immediately possible or legally required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal requirements.
When appropriate, we may provide notice of material changes through the Site, by email, or through other reasonable means.
Contact Us
If you have questions regarding this Privacy Policy or Ytel's privacy practices, please contact us:
Ytel, Inc.
26632 Towne Centre Dr
Suite 300
Lake Forest, CA 92610
Phone:
(800) 926-7007
Email:
support@ytel.com
Social Media
If you interact with Ytel through social media platforms, information you submit through those platforms may be visible to other users depending on your privacy settings and the policies of the applicable platform.
Ytel is not responsible for information you voluntarily make available through third-party social media services.