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A Cloud Contact Center that Drives Lead Conversions with 300X More Efficiency

Our predictive dialer automatically dials leads and only connects agents to calls that are actually answered by people. Agents won't need to listen to unanswered calls, busy signals, disconnected lines, or answers from answering machines and other automatic devices. The dialer software does this by using statistical algorithms to minimize the time that agents spend waiting between conversations while minimizing the occurrence of someone answering when no agent is available.

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Target Leads

Use our award-winning Cloud Contact Center to reach out to potential leads and target customers. Close deals with our Follow Up Engine Workflow Platform and build trust with Verified SMS and chat with your customers real-time

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Contact Management

Manage your contacts directly in the Ytel System and view conversations with your customers in context across multiple channels.

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Content Management

Use the Ytel content management system to preview your messages. Then start your campaign and store all your message templates securely in the cloud for future use.

Support

24/7 Support

Support for what you need and when you need it. We can't wait to help guide you through the possibilities of what you can build.

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Scale

Ytel uses a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products. That means scale.

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Work From Home

A single platform to manage and orchestrate every customer engagement. It’s simple to get started, and easy to use, complete with an in-house guided experience, every step of the way.

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Reliability & Features

The founders of Ytel have over 25 years of telecommunications experience.