Secure Phone Payments
Available 24/7
Automate your collections with PCI-compliant IVR. Give customers a seamless way to pay (without the live agent overhead)
Payment software that delivers results
Enterprise-Grade Security
Process payments with peace of mind. Our platform is PCI-DSS Level 1 and SOC2 compliant. Ensuring every transaction is handled with the highest security standards.
Data Security & Masking
Automatically disable logging and mask sensitive credit card data during entry to keep customer information private and secure.
Flexible API Integrations
Seamlessly connect to your existing payment gateway. Our gateway-agnostic platform allows you to switch providers or integrate with any CRM or database in days, not weeks.
Operational Cost Savings
Maximize your bottom line. Automated IVR payments cost pennies on the dollar compared to live agents, allowing your team to focus on complex customer needs.
Don't just take our word for it
“The fact that Plum Voice’s platform is PCI compliant has significant value to us because we never have to worry about the voice parts of our solution. It’s been remarkably stable and solid.”
“We achieved an 89% call containment rate for payment calls, which resulted in a 350% cost reduction and a better, streamlined customer experience.”
Got questions? We've got answers!
Here are some of the most common questions we receive. Let us know if there is anything more you'd like to discuss.
How does IVR help with PCI compliance?
Plum Voice handles the complex auditing and security requirements so you don't have to. By using our Level 1 PCI-compliant cloud, you descope your contact center and ensure sensitive data never hits your local servers.
Can I use my current payment gateway?
Yes. We are payment gateway agnostic. We use robust APIs to connect with virtually any processor, giving you the flexibility to keep your existing financial relationships.
Is it difficult to build a payment app?
No. Our low-code tool allows non-technical users to build and deploy secure payment applications using pre-built modules in a matter of days.
Get notified on new industry insights
Be the first to know about new communication insights to build or refine your business strategies with the tools and knowledge of today’s industry.