Convert more leads to sales
Efficiently connect with leads using Ytel's sales dialer software
High-Quality Voice Service
Crystal clear calls. Get STIR/SHAKEN compliant, Verified Caller, and Branded Calls from one single provider
Dynamic Call Strategies
Reduce wait times and increase contact rates. Instantly call new form submissions, predictively call leads, and intelligently route inbound calls
Workforce Management
Drill down on agent productivity, create teams, assign shifts, schedule reports, and view activity in real-time
High Answer Rates
Cost-effectively achieve higher answer rates at even the most high-volume contact centers
Phone Number Reputation
Send verified branded calls and prevent being improperly labeled as spam or scam
Call Recordings
Record and monitor inbound and outbound call activity to improve agent workflows
Inbound Routing
Dynamically route inbound calls to IVRs, queues, and voicemails, and distribute to agents using multiple distribution methods like rank and longest wait time
CRM Integrations
Integrate with over 100 CRMs by web popping the record on call connect, seamlessly posting data, and maintaining the system of record
Real Time Reporting
Manage the contact center with real time agent visibility, live call audio, and the statistics to monitor success
Scheduled Callbacks
Agents can schedule personal callbacks or for the agent group to never miss a followup. Managers can also reassign callbacks to other agents to maximize success
Virtual Agents
All agents need is internet and a headset to operate our WebRTC interface making work from anywhere a reality
Advanced Calling Types
Make calls using the most efficient strategy for your program, whether it's Click-2-Call, Manual Preview Call, Predictive, Workflow, or real time lead form submission call back
Connect with us to convert more leads to sales
Contact us to learn more today.
