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Technology

6 Apps for Brainstorming & Creative Thinking

We're sharing a few mind mapping apps that foster brainstorming and creative thinking on the blog. If you're a writer or collaborator, this post is...

Sales & Marketing

Plan Your Social Content for the Quarter

Sharing a few tips to plan your social content for the quarter and set your social accounts and profiles up for success.

Customer Experience

Back to Basics: Customer Experience

Maintaining customer satisfaction and customer experience should be the top priority of any business as it directly relates to their success.

Customer Experience

Training Call Agents in Phone Etiquette

Discussing best practices in phone etiquette for contact centers and how to achieve exceptional call agent customer service.

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