Ytel Blog

Ytel Holiday Tech Wish List 2018

In the true spirit of Buddy the Elf... Santa’s coming! The holiday season and last-minute shopping are in full gear and it’s time to get your shop on! In need of some wish list ins...

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Chat Bots Remove Need for Human Repetition

Chat bots can help automate tasks that need to be done frequently and at the right time. For humans, doing the same tasks repeatedly can often lead to boredom and eventually error....

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Zapier Adds New Capabilities to Marketplace w...

 Ytel is excited to share our integration with Zapier, where users can use the Ytel API with existing apps in the Zapier marketplace to fully utilize communications technology in i...

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Strategies to Make Your Team Work Efficiently

Efficiency and productivity go hand in hand. Both contribute to increased profitability for your company. Today on the blog we're sharing a few strategies to support your team in w...

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Live Chat: Best Practices For CX

Looking for ways to refine and improve your customer experience? Set up live chat on your website! 90% of customers find live chat a successful feature to use on their favorite com...

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a Few of Our Engineer's Favorite Things

One of Ytel's stellar Engineers, Jon Molina, is on the blog today, sharing some go-to software, apps, resources and technology in his secret arsenal. We're excited to share this wi...

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