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Consumers flock to online shopping because the experience is seamless and can be done from the...

From introducing strategies that drive new ideas to expanding use cases to grow your business, the...

The emotional connection between a customer and a brand is directly related to customer engagement....

Before you get hoodwinked by a company attempting to send SMS without the adequate back end, here...

In February 2019, Verizon will introduce the first United States carrier fee for long code...

We're sharing a few pitfalls to avoid once you've signed up with a programmable communication API...

Tropo is shutting its doors so for those developers looking for a new option, Ytel can be a...

Every political campaign has some type of outreach strategy. The common denominator of all...

Chat bots — essentially AI that interacts with customers both intuitively and with a great degree...

Using SMS as a marketing channel means more than just lead gen and winning deals. It can also...