Ytel Blog

The Perfect Telesales Script

Yes, we’re serious! You can develop a perfect outbound telesales script - after all, it’s your manuscript for success. Regardless of your market or the product you’re selling, the ...

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Productive & Creative Ways to Use SMS for You...

As SMS becomes more of an adopted method of communication for businesses and consumers to communicate, the question pivots from why should we use SMS to chat with an audience to ho...

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SMS Use Cases & Best Practices: eCommerce

eCommerce is a massive market that experiences huge growth year over year - consumers are flocking to online shopping because the experience is so seamless and can be done from the...

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3 Ways Ytel Account Managers Drive Customer S...

Whether your team is building a new campaign or adding communication capabilities to your platform, having an account manager help drive your team to success and assist in reaching...

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SMS & RVM Outreach Capabilities for A CRM

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

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Customer Engagement is Mission Critical. Here...

We always hear about how customer experience can make or break a business - and while this is arguably true, engagement tops the list as well. Simply put, the way you interact with...

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Shopping for SMS? Make Sure these Boxes are C...

As SMS marketing continues to see massive growth each year, agencies and companies alike are able to offer SMS as part of their marketing services without the experience or team to...

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New Verizon Surcharge for SMS Long Code Messa...

In May 2019, Verizon is introducing the first United States carrier fee for long code application-to-person messaging (A2P). What’s this exactly mean and how does this impact you? ...

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5 Pitfalls to Avoid When Building Communicati...

You’ve identified your use case.  You’ve signed up for an account with a programmable communication API company, and you’re now ready to start building communication capabilities t...

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Tropo customers: When one door closes, anothe...

As Tropo customers face the uncertainty of a communication platform closing its doors with hardly any warning, Ytel presents a viable and competitive solution with long-term value ...

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