Ytel Blog

Posts by Brandon Wells, Ytel :

3 Ways Ytel Account Managers Drive Customer S...

By Brandon Wells, Ytel  |  

Whether your team is building a new campaign or adding communication capabilities to your platform, having an account manager help drive your team to success and assist in reaching...

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SMS & RVM Outreach Capabilities for A CRM

By Brandon Wells, Ytel  |  

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

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Customer Engagement is Mission Critical. Here...

By Brandon Wells, Ytel  |  

We always hear about how customer experience can make or break a business - and while this is arguably true, engagement tops the list as well. Simply put, the way you interact with...

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Shopping for SMS? Make Sure these Boxes are C...

By Brandon Wells, Ytel  |  

As SMS marketing continues to see massive growth each year, agencies and companies alike are able to offer SMS as part of their marketing services without the experience or team to...

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New Verizon Surcharge for SMS Long Code Messa...

By Brandon Wells, Ytel  |  

In May 2019, Verizon is introducing the first United States carrier fee for long code application-to-person messaging (A2P). What’s this exactly mean and how does this impact you? ...

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Tropo customers: When one door closes, anothe...

By Brandon Wells, Ytel  |  

As Tropo customers face the uncertainty of a communication platform closing its doors with hardly any warning, Ytel presents a viable and competitive solution with long-term value ...

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4 Ways for Political Campaigns to Win in Nove...

By Brandon Wells, Ytel  |  

As it comes down to the wire, political campaigns throughout the U.S. are scrambling. It’s the top of the 9th  - or 4th quarter if you prefer - for the Midterm elections. Campaigns...

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5 Ways Chat Bots Benefit Sales & Marketing Te...

By Brandon Wells, Ytel  |  

The way we communicate is constantly changing; a fact we take for granted in a world where email now seems positively antiquated. For businesses, it is time to rethink the ideal me...

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Boost Customer Retention & Engagement via SMS

By Brandon Wells, Ytel  |  

Using SMS as a marketing channel means more than just lead generation and closing more deals. It can also provide a strong sounding board for customer retention, brand exposure, an...

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Increase SMS Opt-Ins Via Incentivized Content

By Brandon Wells, Ytel  |  

SMS marketing has been so quickly adopted by both small and large businesses, mainly because of the versatility it offers. But you’ll need a big opt-in list to make SMS work for yo...

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