Ytel Blog

Don’t leave Renters hanging, text enable your...

By Sean Dailey, Ytel  |  

Renters are increasingly texting apartment leasing offices assuming the numbers have been text enabled and somebody will respond. Regardless of whether they have been told that the...

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10 Steps to Spend Less Time Selling and More ...

By Sean Dailey, Ytel  |  

Let's take a ridiculous look at how inefficient the sales process can be sometimes.

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RCS Messaging Progress Report: Landscape & Us...

By Richard Kaplan, Ytel  |  

Google's new RCS, or Rich Communication Services, is being touted as the successor to the text message. If you've ever been annoyed by the limitations inherent with traditional tex...

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How Technology is Helping Customer Experience

By Wes Wise, Ytel  |  

 When all else is equal, customer service makes the difference in the success of a business. There have been many incredible recent innovations in technology, specifically geared t...

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How OTP Creates a Safer Ride-Sharing Experien...

By Paxton Kammermeier  |  

Ride sharing has become part of our every day driving experience, whether it is to save money on getting to and from the airport or making it home safely from a late night out. Alt...

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SMS for Sales: A Prospecting Dream

By Jeremy Bradley, Ytel  |  

Building relationships and communicating succinctly are fundamental for sales to hit their goals. Testing the best channel to use for sales KPIs can be a task unto itself, but that...

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New Verizon Surcharge for SMS Long Code Messa...

By Brandon Wells, Ytel  |  

In May 2019, Verizon is introducing the first United States carrier fee for long code application-to-person messaging (A2P). What’s this exactly mean and how does this impact you? ...

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5 Pitfalls to Avoid When Building Communicati...

By Brandon Wells, Ytel  |  

You’ve identified your use case.  You’ve signed up for an account with a programmable communication API company, and you’re now ready to start building communication capabilities t...

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Ytel Holiday Tech Wish List 2018

By Jon Molina, Ytel  |  

In the true spirit of Buddy the Elf... Santa’s coming! The holiday season and last-minute shopping are in full gear and it’s time to get your shop on! In need of some wish list ins...

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Top 5 Benefits of Deploying SaaS in any Indus...

By Sean Dailey, Ytel  |  

You've probably heard of the term SaaS by now; it's a fairly well adopted term, and you may be using a SaaS app without even realizing it! These include Dropbox, Slack, Zendesk and...

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