Ytel Blog

Posts by Sean Dailey, Ytel :

The ROI on Investing in Company Culture

By Sean Dailey, Ytel  |  

Some may be skeptical on the positive effect that a healthy culture has on a company, its employees, and customers. While some may argue that culture is an intangible part of a com...

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Trying to Provide a Better Customer Experienc...

By Sean Dailey, Ytel  |  

Customer experience is one of the fastest growing trends we've seen in the last few years. Businesses who understand the importance of their customers are working hard to adapt and...

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Why Your CRM Needs SMS to Boost Customer Enga...

By Sean Dailey, Ytel  |  

CRMs do incredible things to boost productivity  - the power in a CRM knows virtually no limits when the option of integration is introduced. Adding new capabilities to your CRM ar...

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SMS Industry Guide: Accounting and Tax Profes...

By Sean Dailey, Ytel  |  

Winter, fall, summer, spring... and tax season! Is your firm looking for new business? Or maybe your team is getting dragged down with the same client communication routine every s...

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5 Ways to Stay Fit in the Office

By Sean Dailey, Ytel  |  

Sit, slouch, squint, repeat - sounds like a normal day in the office, right? As harmless as these habits may seem, they can easily sum up and take a toll on our overall energy leve...

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SMS Industry Guide: Sports and Entertainment ...

By Sean Dailey, Ytel  |  

There’s no business like show business… that is if people show up! In the entertainment industry, your job is to fill seats and show people a good time! But first, it’s necessary t...

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Career Growth = Culture Growth

By Sean Dailey, Ytel  |  

Can the growth and development of one single employee impact an entire company? With infectious motivation and drive to sharpen their own skills and knowledge, one employee has the...

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Text Enable Your Business Phone Numbers

By Sean Dailey, Ytel  |  

You know that phone number you have listed on your website, marketing materials, social media profiles, digital and traditional media avenues?  Chances are good that your customers...

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Customer Culture: Does Your Business Measure ...

By Sean Dailey, Ytel  |  

From the talk at the coffee machine in the break room to the ritual Monday morning meetings, every company has a culture. A culture that defines the company personality and workpla...

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A Guide to SMS Marketing in Real Estate

By Sean Dailey, Ytel  |  

In the fast-paced, rapidly-changing world as a real estate agent or broker, time is of the essence to seal the deal and hand over those keys to your anxious buyers. When you’re bus...

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