Ytel Blog

Working with a Hands-on partner vs. the other...

Whatever market or industry you're in, as you shop around for services your business requires, engaging with a company who offers a partnership rather than just a service agreement...

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SMS for Sales: A Prospecting Dream

Building relationships and communicating succinctly are fundamental for sales to hit their goals. Testing the best channel to use for sales KPIs can be a task unto itself, but that...

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The SMS Marketing Toolkit For Businesses

In the convoluted and noisy world of marketing, here are the five things every business needs to check off in order to launch and run a successfully converting SMS campaign. This i...

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SMS to Boost Employee Communication & Product...

Are the open rates of your company emails taking a nosedive? Let’s face it, employees don’t always read company emails. So why lose out on sending important information just for it...

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Why Your CRM Needs SMS to Boost Customer Enga...

CRMs do incredible things to boost productivity  - the power in a CRM knows virtually no limits when the option of integration is introduced. Adding new capabilities to your CRM ar...

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Customer Experience Channels You Might Be Neg...

Following the rise of the internet and social media, there are more user platforms than ever before, and it can be a challenge to know which ones to prioritize. Even the biggest co...

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The 411 on Telephone Carriers

In the complex world of telecom,  terms and phrases are used frequently without much explanation given. As a carrier ourselves, we want to educate businesses on what these terms me...

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Why Retailers Should Use SMS for Outreach

With every season comes a new reason to head to our favorite shops and spend some money! Whether it's clothing, sporting goods, new technology or the hottest new smartphone (just t...

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Shopping for SMS? Make Sure these Boxes are C...

As SMS marketing continues to see massive growth each year, agencies and companies alike are able to offer SMS as part of their marketing services without the experience or team to...

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SMS Industry Guide: Accounting and Tax Profes...

Winter, fall, summer, spring... and tax season! Is your firm looking for new business? Or maybe your team is getting dragged down with the same client communication routine every s...

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