Ytel Blog

Customer Experience Channels You Might Be Neg...

Following the rise of the internet and social media, there are more user platforms than ever before, and it can be a challenge to know which ones to prioritize. Even the biggest co...

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The 411 on Telephone Carriers

In the complex world of telecom,  terms and phrases are used frequently without much explanation given. As a carrier ourselves, we want to educate businesses on what these terms me...

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Why Retailers Should Use SMS for Outreach

With every season comes a new reason to head to our favorite shops and spend some money! Whether it's clothing, sporting goods, new technology or the hottest new smartphone (just t...

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Shopping for SMS? Make Sure these Boxes are C...

As SMS marketing continues to see massive growth each year, agencies and companies alike are able to offer SMS as part of their marketing services without the experience or team to...

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Power SMS Marketing Campaigns for Your Busine...

Businesses who communicate with their customers via SMS are in luck - with the Ytel API, your business can send and receive texts within the API through local, toll-free, and short...

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SMS Industry Guide: Accounting and Tax Profes...

Winter, fall, summer, spring... and tax season! Is your firm looking for new business? Or maybe your team is getting dragged down with the same client communication routine every s...

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5 Ways to Stay Fit in the Office

Sit, slouch, squint, repeat - sounds like a normal day in the office, right? As harmless as these habits may seem, they can easily sum up and take a toll on our overall energy leve...

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New Verizon Surcharge for SMS Long Code Messa...

In May 2019, Verizon is introducing the first United States carrier fee for long code application-to-person messaging (A2P). What’s this exactly mean and how does this impact you? ...

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A Seamless CPaaS Integration Boosts Business ...

Few things are more frustrating to customers than having to wait for an answer. When you're able to create a perception with your customers that you are there for them when and how...

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5 Pitfalls to Avoid When Building Communicati...

You’ve identified your use case.  You’ve signed up for an account with a programmable communication API company, and you’re now ready to start building communication capabilities t...

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