Ytel Blog

Customer Experience Channels You Might Be Neg...

By Ytel  |  

Following the rise of the internet and social media, there are more user platforms than ever before, and it can be a challenge to know which ones to prioritize. Even the biggest co...

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The 411 on Telephone Carriers

By Richard Kaplan, Ytel  |  

In the complex world of telecom,  terms and phrases are used frequently without much explanation given. As a carrier ourselves, we want to educate businesses on what these terms me...

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Why Retailers Should Use SMS for Outreach

By Adam Johnson, Ytel  |  

With every season comes a new reason to head to our favorite shops and spend some money! Whether it's clothing, sporting goods, new technology or the hottest new smartphone (just t...

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Shopping for SMS? Make Sure these Boxes are C...

By Brandon Wells, Ytel  |  

As SMS marketing continues to see massive growth each year, agencies and companies alike are able to offer SMS as part of their marketing services without the experience or team to...

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Power SMS Marketing Campaigns for Your Busine...

By Hanna Walther, Ytel  |  

Businesses who communicate with their customers via SMS are in luck - with the Ytel API, your business can send and receive texts within the API through local, toll-free, and short...

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SMS Industry Guide: Accounting and Tax Profes...

By Sean Dailey, Ytel  |  

Winter, fall, summer, spring... and tax season! Is your firm looking for new business? Or maybe your team is getting dragged down with the same client communication routine every s...

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5 Ways to Stay Fit in the Office

By Sean Dailey, Ytel  |  

Sit, slouch, squint, repeat - sounds like a normal day in the office, right? As harmless as these habits may seem, they can easily sum up and take a toll on our overall energy leve...

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New Verizon Surcharge for SMS Long Code Messa...

By Brandon Wells, Ytel  |  

In May 2019, Verizon is introducing the first United States carrier fee for long code application-to-person messaging (A2P). What’s this exactly mean and how does this impact you? ...

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A Seamless CPaaS Integration Boosts Business ...

By Brian Keep, Ytel  |  

Few things are more frustrating to customers than having to wait for an answer. When you're able to create a perception with your customers that you are there for them when and how...

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5 Pitfalls to Avoid When Building Communicati...

By Kevin Dunning  |  

You’ve identified your use case.  You’ve signed up for an account with a programmable communication API company, and you’re now ready to start building communication capabilities t...

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