Ytel Blog

SMS & RVM Outreach Capabilities for A CRM

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

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Trying to Provide a Better Customer Experienc...

Customer experience is one of the fastest growing trends we've seen in the last few years. Businesses who understand the importance of their customers are working hard to adapt and...

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Customer Engagement is Mission Critical. Here...

We always hear about how customer experience can make or break a business - and while this is arguably true, engagement tops the list as well. Simply put, the way you interact with...

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Adding SMS to Your Current Application? Start...

Ytel makes the technical aspect of adding text messaging to your application easy. Developers can start sending and receiving text messages within 5 minutes of setup.  Too often th...

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Working with a Hands-on partner vs. the other...

Whatever market or industry you're in, as you shop around for services your business requires, engaging with a company who offers a partnership rather than just a service agreement...

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SMS for Sales: A Prospecting Dream

Building relationships and communicating succinctly are fundamental for sales to hit their goals. Testing the best channel to use for sales KPIs can be a task unto itself, but that...

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The SMS Marketing Toolkit For Businesses

In the convoluted and noisy world of marketing, here are the five things every business needs to check off in order to launch and run a successfully converting SMS campaign. This i...

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SMS to Boost Employee Communication & Product...

Are the open rates of your company emails taking a nosedive? Let’s face it, employees don’t always read company emails. So why lose out on sending important information just for it...

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Why Your CRM Needs SMS to Boost Customer Enga...

CRMs do incredible things to boost productivity  - the power in a CRM knows virtually no limits when the option of integration is introduced. Adding new capabilities to your CRM ar...

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Customer Experience Channels You Might Be Neg...

Following the rise of the internet and social media, there are more user platforms than ever before, and it can be a challenge to know which ones to prioritize. Even the biggest co...

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