Ytel Blog

SMS & RVM Outreach Capabilities for A CRM

By Brandon Wells, Ytel  |  

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

Continue Reading →

Trying to Provide a Better Customer Experienc...

By Sean Dailey, Ytel  |  

Customer experience is one of the fastest growing trends we've seen in the last few years. Businesses who understand the importance of their customers are working hard to adapt and...

Continue Reading →

Customer Engagement is Mission Critical. Here...

By Brandon Wells, Ytel  |  

We always hear about how customer experience can make or break a business - and while this is arguably true, engagement tops the list as well. Simply put, the way you interact with...

Continue Reading →

Adding SMS to Your Current Application? Start...

By Matt Grofsky, Ytel  |  

Ytel makes the technical aspect of adding text messaging to your application easy. Developers can start sending and receiving text messages within 5 minutes of setup.  Too often th...

Continue Reading →

Working with a Hands-on partner vs. the other...

By Brian Keep, Ytel  |  

Whatever market or industry you're in, as you shop around for services your business requires, engaging with a company who offers a partnership rather than just a service agreement...

Continue Reading →

SMS for Sales: A Prospecting Dream

By Jeremy Bradley, Ytel  |  

Building relationships and communicating succinctly are fundamental for sales to hit their goals. Testing the best channel to use for sales KPIs can be a task unto itself, but that...

Continue Reading →

The SMS Marketing Toolkit For Businesses

By Jeremy Bradley, Ytel  |  

In the convoluted and noisy world of marketing, here are the five things every business needs to check off in order to launch and run a successfully converting SMS campaign. This i...

Continue Reading →

SMS to Boost Employee Communication & Product...

By Jeremy Bradley, Ytel  |  

Are the open rates of your company emails taking a nosedive? Let’s face it, employees don’t always read company emails. So why lose out on sending important information just for it...

Continue Reading →

Why Your CRM Needs SMS to Boost Customer Enga...

By Sean Dailey, Ytel  |  

CRMs do incredible things to boost productivity  - the power in a CRM knows virtually no limits when the option of integration is introduced. Adding new capabilities to your CRM ar...

Continue Reading →

Customer Experience Channels You Might Be Neg...

By Ytel  |  

Following the rise of the internet and social media, there are more user platforms than ever before, and it can be a challenge to know which ones to prioritize. Even the biggest co...

Continue Reading →
New call-to-action