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The communication landscape is constantly changing. We're here to help you stay on top of it all!

Communications

Regulatory Compliance Pros Outweigh The Cons

Although government compliance may seem like a hassle on the surface, consider the pros and cons of communications regulations for your business.

Sales & Marketing

Best Practices For Opt-Ins In Marketing Campaigns

Creating compliant short code opt-ins can be a challenge if you aren't following best practices put in place by the TCPA & FCC. We're here to help!

Sales & Marketing

Short Code vs. Long Code: SMS 411

Short code and long code are two variations of SMS marketing that work for business. Read on for the most beneficial for your campaigns.

Technology

6 Apps for Brainstorming & Creative Thinking

We're sharing a few mind mapping apps that foster brainstorming and creative thinking on the blog. If you're a writer or collaborator, this post is...

Customer Experience

Small Talk: Keeping your Customers Engaged

Ask.Ytel partner Call Criteria is sharing the ways to use small talk to your advantage on customer service phone calls by exploring deeper into the...

Communications

How JAWS Helps Visually Impaired Agents

A new feature in Ytel Contact Center allows the visually impaired to work more efficiently on computers with the assistance of the JAWS screen reader.

Sales & Marketing

Plan Your Social Content for the Quarter

Sharing a few tips to plan your social content for the quarter and set your social accounts and profiles up for success.

Sales & Marketing

10 Sales Podcasts Worth Downloading

Sales podcasts that share valuable information, tips and advice on the sales process that are worth turning into for tips, tricks and new trends!

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