Ytel Blog

SMS Guides: Best Practices for Outbound Text ...

By Brian Keep, Ytel  |  

SMS is the king of communication for B2C. Once your business aligns with this reality, the sky is the limit. To help make the transition to fully adapting SMS a smooth process, we'...

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Voice Guides: Best Practices For Outbound Dia...

By Jeremy Bradley, Ytel  |  

Outbound dialing, sometimes known as cold calling, can be a brutal contact method to engage with and interest prospects. You may have a 'warm lead' list, but it can still be a grin...

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Conversational Messaging: Causing marketing, ...

By Alex Treichler, Ytel  |  

What do sales, marketing, and support all have in common? Well, a few things... but at the top of the priority list is simple - people! Each of these departments has direct interac...

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The SMS & Voice Blend for Sales Teams

By Adam Johnson, Ytel  |  

Struggling to find the sweet spot on how to successfully contact and get in touch with prospects? Two of the strongest channels for promoting a product, boosting brand awareness, a...

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Why Your Prospects Want to Text You First

By Hanna Walther, Ytel  |  

We talk a lot about SMS (text messaging) and the way it can influence your lead generation in a positive way. Outbound SMS marketing campaigns are a tried and true method to foster...

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A Guide to Integrating Communication Capabili...

By Wes Wise, Ytel  |  

The first interaction someone has with your customer's business… Is it going to your website? A phone call from a Facebook Ad? Trying to build a niche CRM is no easy task. Most com...

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SMS & RVM Outreach Capabilities for A CRM

By Brandon Wells, Ytel  |  

Your CRM has the potential to be an extremely powerful lead generation tool - if you're using it in the right ways! Intrigued? The magic happens when you begin integrating various ...

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SMS for Sales: A Prospecting Dream

By Adam Johnson, Ytel  |  

Building relationships and communicating succinctly are fundamental for sales to hit their goals. Testing the best channel to use for sales KPIs can be a task unto itself, but that...

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The SMS Marketing Toolkit For Businesses

By Adam Johnson, Ytel  |  

In the convoluted and noisy world of marketing, here are the five things every business needs to check off in order to launch and run a successfully converting SMS campaign. This i...

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Why Your CRM Needs SMS to Boost Customer Enga...

By Sean Dailey, Ytel  |  

CRMs do incredible things to boost productivity  - the power in a CRM knows virtually no limits when the option of integration is introduced. Adding new capabilities to your CRM ar...

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