Ytel Blog

Radio + Texting = Higher Conversion Rates

Here's a little-known secret. Marketers are finding a ton of success taking an old channel with a ton of reach (Radio advertising) and incorporating a new call-to-action (Business ...

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7 Easy Ways to Turn Impressions into Conversa...

If your job is to effectively turn marketing dollars into quality conversations with new leads, then we know how tough your job is. You're faced with increased competition, changes...

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Don’t leave Renters hanging, text enable your...

Renters are increasingly texting apartment leasing offices assuming the numbers have been text enabled and somebody will respond. Regardless of whether they have been told that the...

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10 Steps to Spend Less Time Selling and More ...

Let's take a ridiculous look at how inefficient the sales process can be sometimes.

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Contact Center Agent Best Practices

One of the most important qualities a contact center sales agent can offer is a high level of customer service. According to the IBIS World Report, the industry’s second largest so...

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How to Scare Away Potential Customers

Building a book of business is a difficult and delicate process. With a million different things that could derail a successful sell, it is extremely important to make sure your pr...

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Use Social Media to Ramp Up Customer Support

It's a digital world, we're all just living in it. We've talked in great lengths about the importance of businesses being present online and contributing to the conversation. Using...

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Your Business Number is Getting Texts Whether...

Yes, you read that right. If the business numbers you use on marketing collateral, your website, business cards, etc. is not enabled to receive text messages, you're leaving so muc...

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Voice Guides: Best Practices For Outbound Dia...

Outbound dialing, sometimes known as cold calling, can be a brutal contact method to engage with and interest prospects. You may have a 'warm lead' list, but it can still be a grin...

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Conversational Messaging: Causing marketing, ...

What do sales, marketing, and support all have in common? Well, a few things... but at the top of the priority list is simple - people! Each of these departments has direct interac...

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